Payment & Refund Policy
We accept the following payment methods:
Offline: PayPal, T/T, Western Union
If 7 days have gone by since receipt of the items, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.To complete your return, we require a receipt or proof of purchase.The buyer will be responsible for the shipping fees to return the items.
Additional non-returnable items:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is not returned more than 7 days after receiving
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and we delivery new items to customer again.
To return your product, you should mail your product to: 河南省新乡市红旗区洪门社区6号楼1单元3楼西户 Room East, Floor 3, Unit 1, Building No.6, HongmenCommunity, HongqiDistrict, Xinxiang, Henan 453000, China
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.